Setting Up Phone Service

To order phone service from SBC, please call 1(800)310-2355. Each bedroom is pre-wired with its own individual phone line. Therefore, you will not have to share your phone with your roommates. The phone company sees each bedroom as an individual service address. So, you must specify your bedroom letter as well as your apartment number when giving your address to the phone company. (ie: 555 Ramona Drive, Apartment #166B) Also, you must specifically ask SBC for your "BINDING POST NUMBER." Then, during move in, give the binding post number and new phone number to management. This is the only way our phone service person can complete your activation. If your phone service does not work once you have service established with SBC, put in a maintenance request with Valencia, DO NOT CALL SBC. Valencia is responsible for inside telephone wiring. If you call Pacific Bell, they will charge you a minimum of $90 just to come out and tell you it's not their problem!